BCOWW Support
Offline Order Form |Warranty | Returns | Privacy Policy
Offline Order Form
Please use this form if you do not want to make your purchase via our secure checkout area.
To download and print - Click Here
DO NOT SEND CASH, CHECKS OR MONEY ORDERS WITH THIS ORDER FORM
WE CANNOT SHIP TO POST OFFICE BOXES - PLEASE PROVIDE A STREET ADDRESS
SHIPPING CHARGES WILL BE CALCULATED AND ADDED TO THE ORDER TOTAL AT TIME OF SHIPMENT
TEXAS RESIDENTS PAY 8.25% SALES TAX
BCOWW OUTFITTERS RESERVES THE RIGHT TO LIMIT THE QUANTITY AND/OR REFUSE ANY ORDER.
ONE YEAR LIMITED WARRANTY
What does it cover?
- Any defect in material or workmanship provided; however, BCOWW’s liability will not exceed the purchase price of the product.
For how long?
- One year after the date of original purchase.
What will we do to help you?
- Provide you with a reasonably similar replacement product that is either new or factory refurbished.
How do you get service?
- Save your receipt as proof of the date of sale.
- Check our on-line service site at www.bcowwoutfitters.com for service and returns information.
What does your warranty not cover?
- Damage from commercial use
- Damage from misuse, abuse or neglect
- Products that have been modified in any way
- Products used or serviced outside the country of purchase
- Glass parts and other accessory items that are packed with the unit
- Shipping and handling costs associated with the replacement of the unit
- Consequential or incidental damages (Please note, however, that some states do not allow the exclusion or limitation of consequential or incidental damages, so this limitation may not apply to you.)
How does state law relate to this warranty?
- This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to province.
Warranty applies only in United States & Canada
Returns
BCOWW Outfitters Return Policy
If you are unhappy in any way with any product that you have received from BCOWW Outfitters, you may return it for a refund or exchange within 15 days provided that you follow our return shipping instructions.
Cancellations:
If you have to cancel your order, we will make every effort to do so. However, if your order is already in process, it may not be possible to cancel. In this case, a cancellation will be handled in the same manner as a return for refund.
Defects:
Please see our warranties page for a full explanation of our one year limited warranty. In all cases the warranty term begins on the date of the original purchase.
Shipping Instructions:
To return or exchange your purchase, ship your purchase prepaid to:
BCOWW Outfitters
398 Fitzgerald Highway
Ocilla, GA 31774
- Returns must be in new saleable condition with all boxes, tags and packing materials in place. Packages need to be packed or wrapped so that the original factory packaging is re-useable.
- All returns must be shipped to the above address Prepaid.
- Only the cost of your product, less shipping and a 10% restocking fee will be refunded. If you made your purchase during one of our Free Shipping Promotions, we will deduct the cost of shipping the product to you.
- All returned goods must be unused and in saleable condition with all boxes, tags and packing materials in place.
- Packages need to be packed or wrapped so that the original factory packaging is re-useable. Goods determined to have been used or damaged by the customer, will not be accepted for credit or exchange.
- We will issue credit to your credit card after inspection. The credit will appear on your statement within one to two billing cycles.
Thank you for choosing The Texas Waffle Maker!
Last Updated 5/18/2005PRIVACY POLICY
BCOWW Outfitters respects your privacy and the security of your information. That is why we have chosen to use RapidSSL to protect the information that we require to process your order. Your information, including your e-mail address and mailing address will not be sold or rented to any third party companies.